Abstract

Inclusive governance has emerged as a fundamental requirement for equitable development democratic legitimacy and effective public service delivery. Governance systems are increasingly expected not only to formulate appropriate policies but also to ensure that public services reach diverse populations in an accessible transparent responsive and non-discriminatory manner. In developing societies such as India challenges related to poverty geographical inequalities digital exclusion social marginalisation administrative capacity and unequal access to public institutions make the relationship between governance and service delivery particularly significant. This paper examines the relationship between inclusive governance and public service delivery by focusing on participation accountability transparency accessibility institutional responsiveness digital governance and citizen-centred administration. The study adopts a qualitative research design based on secondary sources including rece